OHAYOGOZAIMASU!!! Wake up! Wake up! Its 3:30 in a morning, the alarm is turned off while the eyes still close, walking to bathroom, take a bath, put on my make up, have my hair done, get dressed and ready for the flight. Its now 4:50am rushing out the house in time for the showup at 5:40am, arrived the airport around 5:20am. I had my luggage loaded at the crew check-in counter then hurry to go to the office luckily I be there just in time for a briefing! We need to had our pre-flight briefing al least 1 hour 30 minutes prior to the aircraft depart.
My pre-flight briefing took about 20 minutes. During this time, I will know my assigned duty whether galley duty, cabin duty or the in-charge duty on that particular flight. So I have to make sure my seating location, the location of emergency equipments on the aircraft that we will operate on. The senior cabin crew will talk through the passenger information, service procedures or any special meal or service request by passengers. We will be assigned to help assist and take care of the special care passenger if there are any on the flight such as blind passenger or the passenger on the wheel chair, to instruct them how to use cabin facilities and explain the procedures in case of any emergency. Later on, after we will boarded the aircraft again we will have the briefing with the cockpit crew as a final briefing on the day. Till now, we will be ready for passenger boarding all that’s left to do is smile and greet the passengers on board (bearing in mind its 7.30am in the morning). Remember you are the face of the airline and boarding is the first interation between you and passenger which can make an impression on passengers so smiles are essential throughout the whole flight even you're tired!!!.
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